Customer Service

We at Mooni constantly work hard to satisfy you and all of our customers. If you have any question or problems with our products, you can always reach us at support@mooni.com.

Our personal is based in Sweden operating during normal business hours based on central European time (CET).

how to shop

We at Mooni ship internationally to all countries worldwide. Its easy to choose your item and put the in you shopping cart! And you don’t even have to become a member.

This is how you do:
Just click on the item you like, some items you can chose your favorite color or lampshade, and add it to the shopping cart. For check out, you just click either Go to chart or Checkout on the top right corner, on top of the page. You will now se your Shopping Cart, and to continue click on Proceed To Checkout. At the Checkout, you fill in your address and contact info, choose your preferred Fright Forwarder, Choose Payment Method. Click “Place order”

You can log in to your Mooni account to see your order history, shipping andress etc.

Welcome to Mooni.com!

shipping

Att Mooni we want everyone everywhere to be able to use our solar lights. We offer worldwide shipping. If you have any question about orders, shipping or related please contact us on store@mooni.com.


Shipping items

When we have receive your order it will be fulfilled within 3 business days (subject to stock availability, up to 7 days during sales). When your order has been places we will send you a preliminary conformation. Then when your package has been shipped you will receive an email with final conformation and instructions on how to track and collect your package.


We accept payments by the following cards:

VISA and MASTERCARD.

We are NOT able to accept payments by Check or banktransfer.

Currency
We charge all order OUTSIDE and INSIDE Europe in EURO.


Shipping charges

At Mooni.com we add the shipping fee according to the total weight of the shipment. The fee will be displayed when you are ready to checkout.

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55° 24' 42" N / 012° 55' 54" E Höllviken, Sweden

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